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Handover and the first 30 days

What to settle before completion and what to do in the first month after you buy, so customers, staff and suppliers stay with the business while you learn how it runs.

Use this alongside your purchase agreement. Where the agreement sets a date or a process, such as for the handover period or completion accounts, follow the agreement.

Time needed
About 30 minutes
Last updated
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Loupe editorial
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Before completion

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Week one

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  • Change passwords and remove the seller's access at the point the handover plan allows.

Weeks two to four

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At day 30

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  • Take legal advice early, because claims usually have to follow the notice terms in the agreement.

General information only, not legal, tax or financial advice. Adapt the checklist to the business in front of you and take professional advice where it matters.

  • The first 100 days after you buy

    How to use the first 100 days after completion: keep customers, staff and cash steady, learn the business before you change it, and start fixing the risks you found in diligence.

    8 minutes to read
  • Owner dependence and how to test it

    In many small businesses the owner is the salesperson, the expert and the person every decision waits for. This guide explains why that lowers value and sets out practical tests you can run, from reading the listing to the last weeks of diligence.

    9 minutes to read
  • Working capital, inventory and what the price includes

    Why the headline price is rarely the amount that changes hands, and how working capital pegs, inventory at cost and cash-free, debt-free terms decide what you actually pay for.

    10 minutes to read
  • The owner does the selling or holds key relationships

    When the owner wins the work and keeps the important relationships, part of the revenue may leave with them. Test how much of that revenue would stay without them before you agree a price.

    Severity: price it inOperations and people
  • Undocumented processes

    When the way a business runs lives in one or two people's heads, the handover gets harder and early mistakes get more likely. It is usually fixable if you find it before you sign.

    Severity: fixableOperations and people
  • Key staff not tied in

    If the people who hold the business together have no written terms, no notice periods and no reason to stay, a sale is the moment they are most likely to leave. Find out who matters and what keeps them.

    Severity: fixableOperations and people
  • Domains or accounts held in personal names

    The domain, social profiles, app store, advertising or payment accounts belong to the owner or a freelancer rather than the business. They may not pass to you unless the deal says so.

    Severity: fixableOnline and platforms
  • Contracts that end on a change of control

    Some customer, supplier and licence contracts let the other side walk away or renegotiate when the business is sold. Find them early and make consent part of the deal.

    Severity: fixableCustomers and revenue
  • Diligence document request list

    The documents to ask for once terms are agreed in principle, grouped by area so the seller can fill a data room in order and you can see what is still missing.

    About 30 minutes
  • Online business diligence for SaaS, ecommerce and content

    The checks that matter most when a business lives online: live account access, traffic, platforms, ownership of digital assets, code and the revenue behind the dashboards.

    About 120 minutes